This BioPods.com website is owned and operated by Biopods, LLC (hereinafter “Biopods”).
All credit card information processed through the Biopods.com website is encrypted and sent to Biopods via a secure server. Only Biopods can decode information. Additionally, Biopods thoroughly investigates the validity of all credit cards to protect against fraud. For our user's protection, all orders must pass Biopods’ comprehensive fraud check and verification of their billing address before their orders are shipped. Credit card numbers are not revealed when customer orders are confirmed.
Our website protects the security of personal information transmitted to us over the internet using SSl Technology, which encrypts the information. To guard against unauthorized access to any account, we recommend that users "sign off" when they have finished visiting our website.
Biopods uses the information that is collected from our visitors to personalize and improve their experience at Biopods.com. We gather the following types of information:
Personal Information Collected
We receive and store any information that is entered at Biopods.com, such as the date and time of site registration, order placement, contest or sweepstakes entries, responses to surveys or e-mail communications, or participation in other site features. Examples include, but are not limited to, billing addresses, credit card information, phone numbers, and e-mail addresses. This information is necessary for accurate processing and fulfillment of orders. Users can choose to omit requested information, however, as a result, we may not be able to process and fulfill their orders.
Automatic Information Collected
To make the shopping experience at Biopods.com easier for subsequent visits, we receive and store certain types of information whenever the site is visited. For example, we use "cookies" to retain certain types of information when a web browser accesses Biopods.com. This does not include the credit card information.
Cookies are used to collect and store the following: IP addresses that connect user computers to the internet; computer and connection information such as the browser type and version, operating system, and platform; purchase history; links or URLs that lead to our website including the date; pages and/or products viewed or searched; and the telephone number used to call our contact numbers. Your browser allows you to reject cookies. Software is available from third parties that will allow you to visit our website without providing the above-noted information. You are welcome at Biopods.com if you use this software but you may not have access to personalized services.
What does Biopods do with information it receives?
Information about our customers is an important part of our business, and we do not sell this information to other companies. We do use other companies and individuals to perform certain functions on our behalf. Examples include order processing and fulfillment, catalog mailings, package and other postal mail delivery, e-mail, removal of repetitive information from customer lists, data analysis, marketing assistance, and credit card payment processing. Access to limited quantities of personal information may be required in order to perform a given function, but is not permitted for other purposes.
When purchases are made online, e-mail addresses are collected and may be used for the purpose of notifying customers about special deals, site improvements, and upcoming events. Biopods does not provide personal data, but retains the right to do so in the future.
Visitors and customers who provide Biopods with their postal or e-mail address may receive new products and services information from Biopods, LLC.
How does Biopods safeguard my personal information?
At Biopods, the security of your personal information is a high priority. We maintain appropriate safeguards and current security standards to protect each customer’s personal information, whether recorded on paper or captured electronically, against loss or theft, unauthorized access, disclosure, or misuse.
How can a customer opt out, remove, or modify information they have provided?
To modify e-mail and postal “snail” mail subscriptions, preferences can be changed in the "My Account" section. Due to e-mail production schedules, any e-mails already in production may be sent, but the change(s) will take effect before the next cycle.
To delete online account information from our database, customers can sign into the "My Account" section of our site to remove their shipping addresses, billing addresses, and payment information. Please note that information about an individual sales transaction may be maintained in order to service that transaction and for record keeping purposes.
To prevent receipt of e-mail or snail mail from Biopods, an e-mail should be sent to CustomerService@biopods.com or call the toll free Customer Service line: 1-866-802-2276.
Law Enforcement and Protection of Biopods and Others
Biopods releases account and other personal information when release is appropriate to comply with law, enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Biopods, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Biopods reserves the right to cooperate with local, provincial/state, national, and international authorities in investigations of improper or unlawful activities and this may require the disclosure of personal information. We may also report to other organizations about improper or unlawful activities on any Biopods website and this disclosure may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities.
In addition, in order to protect you and Biopods from fraudulent transactions, we may provide your online shopping-related information to a reputable outside organization to perform address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. The outside organization does not store any personal information that we provide from shopping transactions.
In an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites or notifications about a link that does not work.
Changes to our Policy
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send any and all feedback pertaining to privacy, or any other issue to CustomerService@biopods.com.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.