Returns must be post-marked within 60 days of purchase. You must call our toll free number for a Return Authorization Number (RA Number) before mailing your return. The RA number must be written legibly on the outside of the package.
Parcels received without RA Numbers may be subject to a processing delay or may be returned to sender.
Include your return address on the outside of the package. We recommend that you obtain a tracking number to protect your investment in the event of loss or misdirection.
Refunds will be issued upon receipt, less original shipping and handling charges and related taxes.
Your satisfaction with our products is our top priority. We offer a RISK FREE 60 Day Money Back Guarantee on any Biopods products purchased from the Biopods.com website.
We want you to be happy with what BioPods does for you. Use them up to 60 days, and if, within that time, you are not completely satisfied, return them for your money back. We ask only that you share with us why they haven't worked for you. In many cases, a simple change to more flexible footwear or complementary therapy to address historic issues may be the missing piece in your quest to fix the cause of your foot-related problems.