All orders are shipped the same or next business day that they are received from our warehouse in Pickering, Ontario, Canada and are sent via Expedited Post unless another shipping option is selected. Orders shipped by Expedited Post should arrive within 7 business days, depending on proximity to urban centers. Orders shipped by Express Post should arrive within 5 business days, depending on proximity to urban centers. Orders shipped by UPS Express or FedEx should arrive within 2 business days.
Your satisfaction with our products is our top priority. We offer a RISK FREE 60 Day Money Back Guarantee on any Biopods products purchased from the Biopods.com website.
Returning an Item
Returns must be post-marked within 60 days of purchase. You must call our toll free number for a Return Authorization Number (RA Number) before mailing your return. The RA number must be written legibly on the outside of the package.
Parcels received without RA Numbers may be subject to a processing delay or may be returned to sender.
Include your return address on the outside of the package. We recommend that you obtain a tracking number to protect your investment in the event of loss or misdirection.
Refunds will be issued upon receipt, less original shipping and handling charges and related taxes.