European Union consumer rights

EU 14-Day Right of Withdrawal

Use this form to clearly notify us that you are withdrawing from an eligible consumer purchase. You do not need to provide a reason.

Before submitting your notice

  • Submit your notice within 14 days after you receive the goods.
  • We will acknowledge your notice by email and provide return instructions. Please do not ship anything until you receive those instructions.
  • For a change-of-mind return, you are responsible for the direct return-shipping cost as stated in our refund policy.
Your contact information
Order information
Leave blank if the order has not been delivered.

We will use the information submitted only to identify your order and process your withdrawal notice.

You may also send an unequivocal withdrawal notice to customerservice@biopods.com.

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